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Theme Affecting Email Functionality

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  • #41124

    digitl.javed
    Participant

      Hello,

      We have a problem with the theme on https://robert-victor.co.uk/ where emails are not being sent out. We have cloned the website and debugged the problem when we enable the storefront theme email functionality is working. Here is the staging website: http://woocommerce-344669-1410261.cloudwaysapps.com/

      We have a plugin AutomateWoo that sends out daily emails to customers. This is not working because of the theme, I suspect it could be something to do with the Redux Framework plugin?

      I am not 100% but require your assistance in helping me debug this problem further and find a fix for this. Please can you let me know what information you need from me and I can send this over to you?

      I look forward to hearing back from you.

      Thank you,
      Javed

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