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you said i the description that your template uses wpbakery but you never said anywhere in envato themforest that once purchased you do not let us edit from the front page. Please i want my money back. please refund
Item is “not as described” or the item doesn’t work the way it should.
If an item doesn’t work the way it should then the author is required to promptly fix the issue by updating the item. An item is “not as described” if it is materially different from the item description or preview. If the issue can’t be fixed or it turns out that the item is “not as described” then you would be entitled to a refund from the author.
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